Job Type: Full-Time
Location: Dubai, UAE
Nationality: India, Morocco, Pakistan, Philippines
Company Industry: Insurance
Job Function: Administration & Secretarial

We are seeking a detail-oriented and proactive Administrative Assistant to support daily office operations and enhance workflow efficiency within our Dubai office. The ideal candidate will provide strong administrative, coordination, and customer service support to ensure smooth processing of insurance applications and client requests.

Key Responsibilities

• Coordinate and communicate with clients, insurance providers, and the sales team to process applications and follow up on updates.

• Maintain and update client profiles and records within the company CRM/database.

• Organize, file, and manage customer documents and insurance requirements accurately.

• Deliver excellent customer service and act as a reliable support partner to the sales team.

• Provide timely and accurate responses to clients and insurance companies.

• Assist with daily office tasks and ensure operational efficiency.

Requirements

• Strong English communication skills—both written and verbal.

• Excellent organizational, interpersonal, and problem-solving abilities.

• Proficient in computer applications and MS Office Suite.

• Ability to multitask, prioritize, and work with a strong sense of urgency.

• Familiarity with standard office equipment.

• Graduate of any field (Medical background preferred).

• Customer service experience is an advantage.

• Flexible, competitive, and cooperative team player.

About the Company

Pacific Prime is a leading insurance advisor specializing in customized insurance solutions for individuals and families. We provide free quotations and expert, unbiased advice—whether in person, over the phone, or online—ensuring clients receive the best coverage options tailored to their needs.