Novotel Dubai Gold District, a 4-star hotel located in the heart of Dubai’s historic trading hub, is seeking a professional Arabic-speaking Receptionist. The role focuses on delivering exceptional guest service, managing front-desk operations, and ensuring a welcoming environment for all visitors.

Key Responsibilities:

• Greet guests warmly and manage smooth check-in/check-out processes

• Answer phone calls and handle guest inquiries in Arabic and English

• Manage reservations, room assignments, and guest requests

• Coordinate with housekeeping and other departments to ensure guest satisfaction

• Handle payments and maintain accurate records

• Provide information about hotel services, facilities, and local attractions

• Resolve guest concerns professionally and promptly

Qualifications & Requirements:

• Fluent in Arabic and English (additional languages are a plus)

• Previous experience in hospitality or front desk roles (preferred)

• Professional appearance and friendly communication skills

• Strong organizational and multitasking abilities

• Proficiency in hotel management systems (Opera, PMS, or similar is an advantage)

• Ability to work in shifts, including weekends and holidays

Additional Information:

• Novotel Dubai Gold District promotes diversity & inclusion, providing a warm and welcoming culture.

• Employment opportunities are extended based on skills and qualifications, respecting all differences.

Job Details:

• Position Type: Receptionist – Arabic Speaker

• Work Mode: On-site

• Employment Type: Full-time

• Location: Dubai, UAE