Premier Inn Hotels – Middle East is seeking a Receptionist for its Dubai International Airport location. As part of one of the UK’s largest and most trusted hotel brands, Premier Inn offers exceptional guest experiences and career growth opportunities. The Receptionist will play a key role in welcoming guests, managing front desk operations, and ensuring smooth check-in and check-out procedures.

Premier Inn operates over 900 hotels globally, including several in the UAE, Germany, and Qatar, under a partnership between Emirates Group and Whitbread PLC. This role is ideal for customer-focused professionals who thrive in a fast-paced, hospitality-driven environment.

Key Responsibilities:

• Welcome and assist guests, visitors, and suppliers, ensuring a warm and professional experience.

• Manage guest check-in and check-out procedures efficiently.

• Handle payments and maintain accurate records following company cash-handling standards.

• Respond to guest inquiries about room rates, promotions, and local events.

• Coordinate with other departments to fulfill guest requests and resolve complaints promptly.

• Maintain reception supplies and ensure smooth front desk operations.

• Monitor guest feedback and contribute to improving the overall guest experience.

• Support the promotion of customer feedback and online reviews.

Requirements:

• Minimum 1 year of experience as a Hotel Receptionist or in the Front Office department.

• Proficient in Opera PMS or similar hotel management systems.

• Strong customer service and communication skills.

• Fluent in Arabic (speaking, reading, and writing) is preferred.

• High attention to detail, organized, and able to multitask effectively.

• Flexible, proactive, and capable of working both independently and within a team.

Benefits:

• Competitive salary package.

• Company-provided accommodation and transportation.

• Medical insurance (including dental).

• Air tickets provided.

• Work-life balance with supportive and growth-oriented culture.

• Opportunities for career progression and internal promotions.

Job Type: Full-time (On-site)
Location: Dubai International Airport, Dubai, United Arab Emirates