Marriott International is seeking a Guest Arrival Expert at Four Points by Sheraton Bur Dubai to create an exceptional first and last impression for guests. The role ensures a seamless arrival and departure experience, providing personalized service, handling operational needs, and enhancing overall guest satisfaction.

Key Responsibilities:

• Welcome guests and manage check-in and check-out processes efficiently.

• Address guest requests, provide information about the hotel and local area.

• Handle operational tasks such as reporting, lifting, transporting, and organizing items safely (up to 23 kg individually, above 34 kg with assistance).

• Maintain a safe and professional workspace, adhering to hotel policies and confidentiality standards.

• Ensure personal appearance, uniform, and communication reflect the company’s professional standards.

• Promote a welcoming, friendly, and inclusive environment for all guests.

Qualifications & Requirements:

• Previous experience in guest services, hospitality, or hotel operations preferred.

• Excellent interpersonal and communication skills.

• Ability to work on your feet for long periods and perform physical tasks.

• Strong commitment to quality, service, and operational standards.

• Team player with a proactive attitude and a guest-first mindset.