Helion Market Research, a leading global firm in customer experience evaluation, is seeking Mystery Shoppers across the United Arab Emirates. This is an exciting part-time, remote opportunity for individuals who are observant, detail-oriented, and passionate about improving customer service experiences. As a Mystery Shopper, you’ll visit or interact with various stores, service points, or online platforms to evaluate their customer service and overall performance.

Key Responsibilities:

• Conduct visits or interactions (in-person, online, or via phone) with assigned stores and service providers.

• Observe and evaluate customer service, sales performance, store appearance, and product quality.

• Prepare and submit accurate, detailed reports based on your observations.

• Maintain confidentiality and professionalism during all assignments.

Required Skills and Qualifications:

• Strong observation and reporting skills.

• Proficiency in Arabic (English is an added advantage).

• Flexibility and willingness to travel as needed.

• Professionalism, reliability, and discretion.

• Previous experience in customer service or market research is an advantage.

Job Details:

• Job Type: Part-time, Remote

• Location: Across the United Arab Emirates

• Compensation: Competitive pay per completed assignment

• Application: Interested candidates can create their profile and apply via shoppers.helionresearch.com

About Helion Market Research:
Helion Market Research is an international leader in mystery shopping and customer experience analysis, working with top global brands to enhance their service quality. The company offers flexible work schedules, a diverse range of assignments, and opportunities to contribute to the improvement of customer satisfaction across industries.