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Admissions & Family Experience Officer
Sunmarke School Dubai , UAE

Sunmarke School is seeking a dedicated Admissions & Family Experience Officer to manage the full admissions cycle, from initial inquiry through to enrollment. This full-time, on-site position in Dubai is crucial to attracting and enrolling qualified students while delivering an exceptional experience to prospective students and their families.

The Admissions Officer will handle inquiries, application reviews, interviews, and admissions decisions, ensuring smooth communication and alignment with the school’s policies. The role also involves organizing outreach and recruitment events, managing admissions data, and supporting enrollment and retention efforts.

Key Responsibilities:

  • Respond promptly to prospective student and family inquiries via phone, email, and in-person.

  • Review applications, transcripts, and documents to assess eligibility and completeness.

  • Conduct interviews and assessments to evaluate applicants’ readiness and suitability.

  • Collaborate with admissions committees on acceptance decisions and communicate outcomes professionally.

  • Assist admitted students with enrollment tasks, including registration and orientation scheduling.

  • Organize and participate in admissions events such as open houses and school tours.

  • Represent Sunmarke School at recruitment fairs and external outreach activities.

  • Maintain accurate admissions records using CRM and database systems.

  • Prepare admissions reports and analyze enrollment trends to support strategic planning.

  • Manage documentation and processes related to student withdrawals and retention analysis.

Qualifications:

  • Bachelor’s degree in Business Administration or related field.

  • Previous experience in admissions, recruitment, or student affairs preferred.

  • Strong interpersonal and communication skills for diverse audiences.

  • Excellent organization, time management, and attention to detail.

  • Familiarity with CRM systems and Microsoft Office applications.

  • Customer-centric approach with a passion for education and service excellence.

  • Ability to work independently and collaboratively in a fast-paced environment.

How to Apply:
Interested candidates can apply at http://fortes.co/Careers.

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