Morgan & Mallet represents a prestigious luxury concierge service specializing in curated wellness retreats, supporting ultra-high-net-worth individuals (UHNWIs) from Europe, the Gulf, the US, Asia, and beyond. The company offers exceptional wellness stays at world-class hotels, spas, and medical retreats focusing on detox, anti-aging, and weight loss programs.

We are seeking a Luxury Wellness Travel Agent (M/F) to join our growing international team in Dubai. This client-facing, sales-driven role involves managing inquiries and bookings for English, French, and Arabic-speaking clients, delivering bespoke travel design and booking support tailored to the luxury wellness market. The ideal candidate will possess excellent communication skills, a passion for wellness and luxury hospitality, and a strong sales orientation.

Role and Responsibilities:
Client Inquiries & Relationship Management:

• Respond to inbound inquiries via email, WhatsApp, and phone regarding wellness retreat options.

• Provide personalized travel planning and booking services to UHNW clients.

• Convert leads into confirmed bookings with luxury hotels, spas, and medical wellness resorts.

• Build and maintain relationships with international partners including luxury hotels, clinics, and spas.

• Represent and promote the brand across Dubai and the GCC, focusing on expat and entrepreneur communities.

Sales & Business Growth:

• Generate new leads and nurture existing client relationships to contribute to business growth.

• Maintain high professionalism in all communications.

• Support clients pre- and post-booking to ensure a seamless service experience.

• Collaborate closely with the France-based team to ensure operational consistency.

Skills and Qualifications:

• Proven experience in luxury travel, concierge services, or high-end hospitality.

• Strong sales mindset with a proven track record of meeting or exceeding targets.

• Autonomous, independent, and sales-driven personality.

• Excellent spoken and written English; Arabic and French language skills are significant advantages.

• Outstanding interpersonal and communication skills for engaging with UHNW clients.

• Passion for wellness retreats, health-focused travel, and luxury experiences.

• Existing network within wealthy expat and Emirati communities in Dubai/GCC highly desirable.

• Tech-savvy with proficiency in digital tools, CRM systems, and booking platforms.

• Self-motivated, proactive, and able to work independently with minimal supervision.

• Resilient, results-oriented, and comfortable working in a performance-driven environment.

Work Conditions:

• Full-time position based in Dubai, UAE.

• Flexible working environment with options to work from home or in-office.

• Join a small, dynamic international team with strong connections to France-based headquarters.

• Fast-paced and engaging luxury market environment