Jumeirah Burj Al Arab, a globally recognized symbol of Arabian luxury hospitality, is seeking an Assistant Manager (National Talent) – Front Office to join its esteemed team. This is an exciting opportunity to be a part of one of the world’s most luxurious and iconic hotels.

As a member of the front office leadership team, you will be responsible for delivering an exceptional guest experience by managing VIP arrivals, guest preferences, and front office operations. You will coordinate with various departments to ensure personalized and seamless service while maintaining high standards of hospitality.

Key Responsibilities:

• Manage VIP arrivals and personalize guest experiences by updating guest profiles and coordinating with relevant departments.

• Ensure timely and high-quality delivery of VIP amenities; conduct quality checks for long-staying guests.

• Supervise the preparation of welcome folders, cards, and coordinate arrival services such as scented towels and drinks.

• Lead and oversee the performance of lobby greeters, guest relations, and guest services staff.

• Maintain a visible presence in the lobby, engaging with guests to gather feedback and ensure satisfaction.

• Organize and manage guest events; coordinate guest attendance with relevant departments for smooth execution.

Qualifications and Requirements:

• Must be a UAE National with a Family Book as per government requirements.

• Bachelor’s Degree in Hospitality, Business, or a related field.

• Minimum 5 years of experience in a luxury international hotel environment.

• Strong communication, leadership, and organizational skills.

• Excellent interpersonal skills and a passion for delivering world-class guest service.

About Jumeirah:

Jumeirah, part of Dubai Holding, is a global leader in luxury hospitality with 31 properties across 13 countries. The brand is synonymous with Arabian luxury and purposeful experiences for discerning travelers. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has redefined luxury with its distinctive beachfront resorts, city hotels, and branded residences.

About Jumeirah Burj Al Arab:

Known for its sail-shaped silhouette, Jumeirah Burj Al Arab is one of the most photographed structures in the world. It reimagined luxury when it opened and continues to set benchmarks with its unmatched service, fine dining, and wellness offerings.

Benefits:

• Attractive tax-free salary, paid in AED

• Generous food and beverage benefits

• Discounted hotel rates across Jumeirah’s global portfolio

• Annual flight allowance

• Accommodation and life insurance

• Comprehensive health care and leave packages

• Functional incentives and exclusive employee benefits

Jumeirah is committed to nurturing top national talent and providing a supportive, world-class environment for career growth and excellence in luxury hospitality.