Smart Education LLC is currently seeking a dynamic and organized Project & Operations Coordinator to join its Technology Division in Dubai. This full-time, on-site role reports directly to the Technology Director and plays a critical role in ensuring smooth execution of projects, streamlined operations, and effective cross-departmental coordination across areas such as Robotics & ICT Education and Digital Content Development.

Key Responsibilities:

1. Program & Project Coordination

• Develop and manage detailed project plans, schedules, dashboards, and task trackers.

• Coordinate across internal and external teams to ensure timely deliverables.

• Track project milestones, identify risks, and manage dependencies.

• Organize regular status check-ins and internal reviews.

• Implement project management best practices using tools like Smartsheet or similar.

2. Resource & Workflow Management

• Track internal and freelance resource allocation.

• Support workload analysis and resourcing decisions.

• Assist in forecasting and planning resource utilization.

• Monitor attendance and team accountability metrics.

3. Departmental Administration & Division Support

• Support the Technology Director with internal reporting, policy updates, and documentation.

• Draft procedural templates and strategic presentations.

• Facilitate communication between multiple departments.

• Manage digital systems for knowledge sharing and documentation.

4. Onboarding & Offboarding Coordination

• Manage onboarding of new employees and freelancers.

• Oversee offboarding processes, account closures, and documentation.

• Maintain procedural checklists and serve as a key contact during onboarding.

5. Financial, Procurement & Licensing Support

• Coordinate invoice verification with finance.

• Track budgets, contracts, and freelance deliverables.

• Manage licensing records and subscription renewals.

• Archive procurement documentation for audits.

6. Administrative & Reporting Tasks

• Provide daily administrative support to the Technology Director.

• Prepare performance reports and executive dashboards.

• Maintain trackers for resources, budgets, and licensing data.

Required Skills and Qualifications:

• Bachelor’s degree in Project Management, Business Administration, Educational Technology, or related field.

• 3–5 years of experience in EdTech, curriculum/content development, or technical project coordination.

• Strong communication and multitasking skills.

• Advanced Excel and collaborative platform skills (Microsoft Teams, SharePoint).

• Experience with Smartsheet, Jira, or similar PM tools.

• Detail-oriented and highly organized.

Desirable Skills:

• Knowledge of K–12 digital content workflows or educational publishing.

• Familiarity with LMS platforms or e-learning authoring tools.

• Exposure to data analytics or automation.

• Project management certification (PMP, PRINCE2) is a plus.