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Manager – Excellence Programs (5-Month Contract)
Hays PLC Dubai , UAE

Hays PLC is seeking a Manager – Excellence Programs to support the Head of Government Excellence in managing and coordinating key projects under government excellence programs and internal audit functions. This contract-based role (5 months) involves award submissions, internal assessments, mock evaluations, and performance tracking across various excellence categories.

Responsibilities:
Excellence Assessment Support (20%)

  • Coordinate mock assessments across categories like Elite, Innovation, Emiratization, and Future Readiness
  • Prepare feedback reports and follow-up actions
  • Ensure alignment with government excellence frameworks

Performance Data & Dashboard Management (20%)

  • Collect and analyze performance data using dashboards and KPIs
  • Identify trends and improvement areas
  • Maintain accurate and timely data for strategic reporting

Presentation & Communication Oversight (20%)

  • Develop executive presentations and reports
  • Support teams in preparing for reviews and excellence-related sessions
  • Ensure materials align with strategic messaging and branding

Audit & Compliance Coordination (20%)

  • Support internal audit and compliance activities
  • Improve reporting structures and documentation practices
  • Promote audit readiness and continuous improvement

Category-Specific Excellence Management (20%)

  • Manage initiatives and assessments for categories like People of Determination and Joint Services
  • Prepare documentation for awards and recognition programs

Skills Required:

  • Bachelor’s degree in Business Administration, Quality, or related fields
  • EFQM Assessor, ISO 9001 Lead Auditor, or similar certifications
  • 5–7 years of experience in government or excellence-focused roles
  • Strong knowledge of excellence frameworks (e.g., EFQM, DGE)
  • Experience in internal audits and mock assessments
  • Proficiency in performance analysis and reporting tools
  • Strong presentation and communication skills
  • Familiarity with aviation sector operations is a plus

Company Details:
Hays PLC is a leading global recruitment firm, specializing in talent acquisition, workforce solutions, and professional development across various industries.

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