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Employee Experience Specialist


House of Shipping, a leading business consultancy for shipping & logistics, is seeking an Employee Experience Specialist to enhance employee engagement, streamline HR operations, and manage benefits administration. The ideal candidate will work closely with internal stakeholders and external vendors to ensure seamless employee onboarding, policy compliance, and HR process optimization.
Responsibilities:
Employee Engagement & Experience:
- Execute employee engagement initiatives and rewards programs, tracking participation and feedback.
- Manage survey cycles for engagement and insurance feedback, summarizing insights for leadership.
- Organize Townhalls, Wellness Days, Annual Parties, and employee interactions.
Benefits Administration:
- Track insurance renewals across entities with HR Managers.
- Coordinate with vendors to obtain quotes, align coverage, and submit renewals.
- Administer employee additions/deletions and invoice tracking.
Performance Management & HR Systems:
- Ensure timely setup of new joiners and updates in the performance system.
- Monitor goal-setting, appraisals, and mid-year reviews.
- Collaborate with HRIS (Darwinbox) team for onboarding and feedback processes.
Onboarding & Induction:
- Maintain and update onboarding SOPs across multiple regions.
- Create automated feedback surveys and manage induction communications.
- Ensure accurate workflow auto-notifications in HR systems.
Policy Management & HR Operations:
- Guide HR teams on policy compliance and deviations.
- Regularly review and improve employee lifecycle operations.
Corporate Communication:
- Draft and release HR and policy announcements, birthday event updates, and internal communication materials.
- Improve internal communication effectiveness using survey feedback metrics.
Required Skills & Qualifications:
- Bachelor’s degree in Human Resources or a related field.
- 4–6 years of relevant experience in HR operations, employee engagement, and benefits administration.
- Expertise in HRIS/Data Handling & Communication and Survey Tools.
- Strong proficiency in MS Office tools.
- Event coordination & process documentation experience.
Employment Details:
- Job Type: Full-time
- On-site location: House of Shipping, Dubai, UAE
- Competitive salary and career growth opportunities.
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