Join the world of luxury hospitality with Fairmont & Raffles, part of Accor’s global portfolio. Renowned for elegance and excellence, we are committed to sustainability, innovation, and exceptional guest experiences.

Job Description

Fairmont & Raffles is seeking a passionate and experienced Sustainability Officer to support the Executive Director in developing and executing Accor’s global sustainability strategy across 100+ hotels. You will be instrumental in rolling out impactful sustainability programs, collaborating with hotel teams, and ensuring compliance with brand-level and group-wide environmental goals.

This role bridges hotel operations with corporate strategy, fostering a culture of sustainability across all departments and stakeholders.

Key Responsibilities

• Develop and implement sustainability strategies aligned with Accor’s KPIs.

• Conduct industry analysis to keep sustainability efforts competitive and innovative.

• Onboard, train, and guide Hotel Sustainability Managers and Champions.

• Create action plans and updated guidance documents to support hotel goals.

• Liaise with Accor’s central sustainability team for strategy alignment.

• Collaborate with brand departments (Marketing, Procurement, F&B, etc.) to integrate sustainability.

• Monitor and report on sustainability performance using Gaia 2.0.

• Compile and present monthly progress reports to GMs, VPOs, and COO.

• Conduct desktop audits and occasional site visits.

• Facilitate regular sustainability calls and knowledge-sharing sessions.

• Build partnerships with key stakeholders to support sustainability initiatives.

• Anticipate challenges and provide strategic, timely solutions.

• Serve as the liaison between hotel teams and senior sustainability leadership.

Qualifications

• Minimum 3 years of experience in sustainability management (hospitality/travel preferred).

• Proficiency in MS Office, particularly Excel; ability to learn new tools.

• Strong organizational and project management skills.

• Excellent verbal and written communication in English.

• Self-motivated, collaborative, detail-oriented, and capable of working under pressure.

• Background in hotel operations and university education preferred.

• Proven ability to manage multiple projects and stakeholders simultaneously.

• Creative problem solver with a proactive approach.

Additional Information

This position offers a dynamic opportunity to influence the sustainability agenda of two iconic luxury brands within a global hotel group. Your contributions will drive meaningful change, enhance operational excellence, and support responsible hospitality worldwide.

Our Commitment to Diversity & Inclusion

Fairmont Hotels & Resorts is an inclusive employer. We believe in equal opportunities and are committed to attracting, recruiting, and promoting diverse talent.