Job Title: Professional Waiter

Job Description:
We are seeking a professional and customer-focused Waiter to join our restaurant team. In this role, you will play a vital part in delivering exceptional dining experiences by warmly welcoming guests, accurately taking orders, and ensuring timely and elegant food service. You will work closely with kitchen staff to guarantee accurate and prompt delivery of dishes, maintaining high standards of presentation.

Your responsibilities will include processing payments accurately, adhering to hygiene and safety standards, and consistently ensuring guest satisfaction. Additionally, you will actively support your team members, fostering a positive and collaborative work environment. With strong knowledge of the menu, you will also be expected to upsell daily specials and make thoughtful recommendations that enhance the customer experience.

Key Responsibilities:

• Greet and seat guests in a warm, friendly manner.

• Take accurate food and beverage orders.

• Coordinate with kitchen staff for timely dish preparation and elegant presentation.

• Ensure tables are properly set and cleaned after use.

• Follow strict hygiene and safety protocols when handling food and beverages.

• Process customer payments accurately.

• Upsell menu specials, desserts, and beverages to boost customer satisfaction and revenue.

• Collaborate with team members to ensure smooth service operations.

• Address guest concerns promptly and professionally to ensure satisfaction.

Skills Required:

• Strong upselling and promotional skills for food and beverage items.

• In-depth menu knowledge and ability to explain dishes confidently.

• Excellent interpersonal and communication skills.

• Adaptability to dynamic restaurant environments.

• Team-oriented with a collaborative mindset.

• Attention to hygiene, safety, and detail in food handling and presentation.