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Travel & Office Support Officer – Mammoet, Dubai
Mammoet Dubai , UAE

Mammoet is currently seeking a highly organized and proactive Travel & Office Support Officer to join its team in Dubai, UAE. This full-time, on-site role combines business travel coordination with office administration, making it ideal for candidates with a strong background in both travel logistics and front-office operations.

As the central point of coordination between employees, vendors, and internal departments, the successful candidate will play a key role in ensuring compliance with corporate travel policies, enhancing office efficiency, and delivering top-notch support services. This position offers the opportunity to work in a dynamic, fast-paced environment where attention to detail and excellent communication skills are essential.

Travel Responsibilities:

  • Coordinate domestic and international travel (flights, hotels, transport), including any required changes.

  • Collaborate with employees and managers to align travel plans with business needs.

  • Ensure adherence to company travel policies, budgets, and regulatory requirements.

  • Secure cost-effective travel rates and manage vendor relationships with airlines, hotels, and car rental services.

  • Handle visa applications, passport processes, travel insurance, and required travel documentation.

  • Monitor and troubleshoot travel schedules proactively.

  • Maintain accurate records, including expense reports and reconciliations.

  • Support employees with the company’s self-service travel platform.

  • Stay updated on travel industry tools and best practices to improve efficiency.

Office Administration Responsibilities:

  • Manage front desk duties, welcome visitors, and handle incoming/outgoing phone calls professionally.

  • Enforce access control protocols (ID verification, visitor passes, gate passes).

  • Maintain inventory of office supplies and manage logistics for boardroom/training room setups.

  • Provide administrative support to management and handle minor bookkeeping or cashier tasks related to food, courier, and office services.

  • Coordinate food catering and logistics for internal events and VIP visits.

  • Perform additional tasks as directed by management.

Skills & Experience Required:

  • At least 7 years of experience in a similar Travel & Office Support role.

  • Strong knowledge of travel platforms, international travel regulations, and visa processing.

  • Experience using online booking platforms and travel management tools.

  • Excellent organizational and multitasking abilities.

  • High attention to detail, particularly in logistics and documentation.

  • Proficiency in Microsoft Office Suite and other relevant digital tools.

  • Exceptional verbal and written communication skills, including negotiation and interpersonal effectiveness.

  • Calm and responsive under pressure with strong problem-solving skills.

  • Customer-focused attitude with a proactive approach.

  • Experience in supporting or training others on self-service travel platforms is an advantage.

Company Details:
Mammoet is a global leader in engineered heavy lifting and transport services. With a culture rooted in teamwork, responsibility, and performance, Mammoet empowers its employees to innovate and grow within the organization. The company values a results-oriented mindset and a passion for excellence across its international teams.

Job Type: Full-time (On-site)
Location: Dubai, UAE
Salary Range: Competitive – based on experience and qualifications
Benefits:

  • Work with a globally recognized brand

  • Join a collaborative and empowered team culture

  • Access to personal and professional growth opportunities

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