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Production & New Product Development 
Emirates Flight Catering Dubai , UAE

Job Title: Production & New Product Development 

Job Description:

We are looking for a highly organized and detail-oriented Production & NPD Coordinator to join our fast-paced food manufacturing team. This role is ideal for a candidate with strong cross-functional communication skills, a solid understanding of food production processes, and a passion for supporting new product development from concept to launch.

You will play a key role in coordinating daily production activities, supporting the NPD team, and ensuring all food safety, quality, and operational standards are upheld.

Key Responsibilities:

Production Coordination:

  • Collaborate with internal departments to align production schedules, meet targets, and achieve KPIs.

  • Act as a liaison between production and departments including Food Safety, Quality Assurance, Hygiene, ERP, Engineering, Sourcing, and Operations.

  • Ensure effective communication of safety protocols and process updates across teams.

  • Maintain accurate HACCP documentation, monitor label verification, and analyze wastage reports to recommend efficiency improvements.

  • Support compliance with QHSE standards and enforce SOPs, FIFO practices, and the use of PPE to promote workplace safety and hygiene.

New Product Development (NPD) Support:

  • Assist in preparing Ready-to-Heat and meal products for sensory evaluation, including defrosting, reheating, documenting, and photographing each product to ensure traceability and quality control.

  • Maintain gold-standard product samples for benchmark comparison during sensory panels.

  • Update and manage meal specifications for new product evaluations and coordinate specification changes with the relevant teams.

  • Organize and archive all sensory testing data for ongoing product development and internal reviews.

  • Provide logistical and administrative support to the NPD team during menu planning and product launch phases.

Qualifications:

  • Experience in a food production or NPD support role preferred.

  • Strong organizational, documentation, and communication skills.

  • Familiarity with HACCP, food safety, and QHSE protocols.

  • Ability to work in a fast-paced, cross-functional team environment.

  • Detail-oriented with a proactive approach to problem-solving.

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