Job Title: Public Relations Officer

Job Description:

We are currently seeking a dynamic and detail-oriented Public Relations Officer (PRO) with strong Account Management capabilities to join our team in the UAE. This dual-role position requires a professional who can efficiently handle all government-related processes while also managing client accounts across two company branches.

The ideal candidate will be highly organized, well-versed in UAE labor and immigration laws, and experienced in building lasting relationships with both government authorities and clients.

Key Responsibilities – Public Relations Officer (PRO):

• Manage the full cycle of visa processing including new applications, renewals, and cancellations.

• Handle all interactions with UAE government entities, including Immigration, Labour, Municipality, and other regulatory bodies.

• Prepare, submit, and track documentation for licenses, permits, and approvals.

• Stay current with UAE labour laws, residency rules, and legal procedures.

• Ensure full compliance with government regulations across both company branches.

• Maintain organized records and documentation for audits and reporting.

Key Responsibilities – Account Manager:

• Build and maintain strong, long-term relationships with clients.

• Understand client needs and ensure their expectations are met through effective coordination with internal teams.

• Manage multiple client accounts and projects simultaneously.

• Provide regular performance reports and insights on account status.

• Act as the main point of contact for assigned accounts and ensure client satisfaction.

Requirements:

• Proven experience as a PRO in the UAE with deep knowledge of visa and licensing processes.

• Experience in account management, client service, or similar roles.

• Excellent understanding of UAE Labor Law, immigration regulations, and local administrative processes.

• Strong interpersonal, communication, and negotiation skills.

• Ability to multitask and manage multiple responsibilities across branches.

• Bachelor’s degree in Business, Marketing, or a related field.

• Proficiency in CRM software and MS Office tools.

Preferred Candidate:

• Holds a valid UAE driving license (preferred but not mandatory).

• Fluent in English; Arabic language skills are a plus.

• Strong organizational skills and attention to detail.