Job Title: Front of House Staff

Job Description:

We are seeking enthusiastic and customer-focused Front of House Staff to join our hospitality team. This dual-role position combines cashiering and waiting duties, ideal for individuals who enjoy working in a fast-paced, customer-facing environment. You’ll play a key role in delivering exceptional dining experiences and ensuring smooth day-to-day operations at our restaurant.

Key Responsibilities:

Customer Service & Front Desk:

• Greet guests warmly and assist with any inquiries or special requests.

• Operate POS systems to process customer transactions efficiently.

• Handle payments, issue receipts, and ensure cash register accuracy at shift end.

• Address customer complaints or concerns with professionalism and care.

Table Service & Dining Experience:

• Welcome and seat customers promptly, present menus, and explain dish ingredients or specials.

• Take and relay accurate food and beverage orders to the kitchen staff.

• Serve meals and drinks with attention to detail and friendly service.

• Recommend menu items and upsell when appropriate.

• Clear and reset tables, ensuring cleanliness and readiness for new guests.

• Present bills and handle end-of-meal payments.

Skills & Requirements:

• Exceptional attention to detail and a strong commitment to customer service.

• Familiarity with POS systems and basic cash-handling procedures.

• Excellent communication and multitasking abilities.

• A warm, friendly, and team-oriented attitude.

• Knowledge of food safety and hygiene practices is a plus.

• Previous experience in a restaurant or hospitality setting is preferred but not required.