Al Tayer Travel is seeking a Senior Tour Consultant (Outbound) to oversee operational efficiency across retail, wholesale, corporate, and conference segments. The role involves creating tour packages, training staff, and developing relationships with overseas service providers to enhance business growth.

Key Responsibilities:

• Create and develop Al Tayer Holiday’s product packages, including the best deals from suppliers.

• Design and produce promotional materials for major tourist destinations.

• Partner with overseas service providers like tour operators, airlines, and transport companies to negotiate deals and create new products.

• Gather customer feedback post-holiday to assess service quality and identify areas for improvement.

• Evaluate team performance, product knowledge, and sales, preparing reports for management.

• Troubleshoot customer service issues and guide junior staff to resolve them.

• Create and assess training modules for consultants and assistant consultants.

Job Requirements:

• 4-6 years of experience in the travel and tourism industry.

• Intermediate/“A” Levels education.

• IATA certification is a plus.