Job Title: Operations Associate 

Job Description:

We are seeking a detail-oriented and proactive Operations Associate to support our Supply Chain Management (SCM) team. The role focuses on day-to-day administrative tasks, system operations, and documentation to ensure seamless coordination and exceptional service delivery to both internal and external customers.

Key Responsibilities:

• Execute assigned tasks accurately and without errors

• Submit required documentation within tight deadlines

• Track and ensure timely completion of all documentation activities

• Maintain and monitor Key Performance Indicators (KPIs) related to SCM processes

• Coordinate with multiple stakeholders to maintain smooth operations and high service standards

Key Competencies:

Behavioral Skills:

• Strong customer experience mindset

• Effective and professional communication skills

• Ability to manage and influence internal and external stakeholders

• Strong coordination and follow-up capabilities

• Proactive approach with excellent time management skills

Technical Skills:

• Proficient in Microsoft Excel and PowerPoint

• Comfortable using Microsoft Outlook and Teams

• SAP knowledge is a strong advantage