La Relocation Group SA is a Swiss-founded relocation and lifestyle management company that specializes in providing personalized, ethical, and culturally aware services to individuals and organizations worldwide. With a focus on excellence, empathy, and precision, La Relocation supports clients through seamless transitions, helping them feel at home wherever they move.

Job Summary:

La Relocation Group SA is expanding into the Middle East with the launch of its Dubai branch and is seeking a General Manager to lead this exciting new venture. The ideal candidate will play a crucial role in setting up operations, building a team, developing strategic partnerships, and ensuring service excellence aligned with the company’s global standards. This role suits an entrepreneurial leader who thrives in start-up environments and has strong knowledge of the UAE market.

Key Responsibilities:

1. Start-Up & Launch Leadership:

• Lead the full setup and launch of La Relocation’s Dubai branch, including office establishment and service rollout.

• Recruit, train, and motivate a small, high-performing local team.

• Build partnerships with real estate agents, service providers, and key local stakeholders.

• Develop and execute go-to-market strategies to position the brand as a premium relocation service.

• Ensure brand and franchise standards are maintained in alignment with headquarters.

2. Strategic & Operational Leadership:

• Set and implement short- and long-term operational goals for growth and profitability.

• Identify new business opportunities and strengthen client and partner networks.

• Build a collaborative, values-driven team culture that emphasizes professionalism and empathy.

3. Operations & Quality Management:

• Oversee daily operations, ensuring timely and quality service delivery.

• Manage budgets, monitor KPIs, and ensure compliance with UAE laws and La Relocation policies.

• Streamline internal processes to optimize efficiency and service quality.

• Maintain accurate records and performance reports using CRM tools.

4. Client & Community Relations:

• Build trusted client relationships and ensure satisfaction throughout the relocation process.

• Represent La Relocation at industry and community events to build visibility.

• Foster connections with landlords, businesses, and associations to expand the brand’s footprint.

5. Compliance & Continuous Improvement:

• Ensure adherence to all legal and corporate compliance standards.

• Maintain ethical and professional conduct across all operations.

• Collect feedback and implement strategies for service enhancement.

Requirements & Skills:

• Proven experience in business development, start-up leadership, or branch management roles.

• Background in real estate, relocation, hospitality, or service-oriented industries preferred.

• Strong understanding of the Dubai market and a local business network.

• Exceptional leadership, communication, and problem-solving skills.

• Entrepreneurial mindset with strategic and financial acumen.

• Bachelor’s or Master’s degree in Business Administration, Management, or a related field.

• Fluency in English (Arabic or other languages a plus).

• Valid UAE driver’s license and professional appearance.

Why Join La Relocation:

• Be part of an exciting global expansion initiative in the UAE.

• Lead a premium relocation service with autonomy and strategic influence.

• Work in a people-first organization emphasizing empathy, precision, and partnership.

• Competitive compensation and a dynamic, international work environment.