LanceSoft Middle East is hiring Arabic-speaking Call Center professionals for a one-year on-site contract role in Dubai, with the possibility of extension. This is an excellent opportunity for candidates with strong communication skills and customer service experience to join a reputable organization and support client operations in a fast-paced, professional environment.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally and efficiently.

• Respond to customer inquiries and provide accurate information.

• Record and update customer details in the system.

• Escalate complex issues to the appropriate departments when required.

• Ensure customer satisfaction through effective communication and service.

Skills & Qualifications:

• Fluency in Arabic and English (written and spoken).

• Proven experience in customer service or call center roles.

• Excellent communication and problem-solving skills.

• Ability to handle pressure and multitask in a fast-paced environment.

• Strong attention to detail and a customer-first attitude.

Contract Details:

• Location: Dubai (On-site)

• Duration: 1 Year (Extendable)

• Type: Contract

Application Information:

Interested candidates can apply by sending their CV along with the following details to Prave.p@lancesoft.com

• Expected Salary

• Visa/Work Permit Status

• Notice Period

• Current Location