• Full Time
  • Dubai

ENOC

Take overall responsibility of Database management and development within ENOC to ensuring secure and reliable running of all Database components to maintain a high quality and availability for the Database services.

Strategy/Governance

• Manage the maintenance and support of all aspects related to Database infrastructure landscape to ensure seamless, secure, effective and efficient operation for all Database components within ENOC.

• Ensure the timely provision of data and reports to “IT Infrastructure Services Senior Manager”, recommend Database operational improvements to support planning, vision and decision making to have continuous improvement of IT infrastructure services.

• Play a significant role in long-term database systems strategy and planning, including initiatives geared toward operational excellence.

Operational

• Manage Database team productivity to achieve the agreed department / function KPI

• Manage the development and administer database maintenance SOP’s and review their application to ensure that database system controls, policies, and procedures are operating effectively.

• Take a lead to provide immediate fix whenever system incidents are identified or reported.

Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to database servers in line with the corporate IT Security framework.

• Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings.

• Responsible for database backups and recovery, scheduled jobs.

• Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production).

• Proactively monitor the delivery of database and systems administration services according to approved policies and procedures, user requests, SLA’s, and maintenance schedules with minimum downtime.

• Responsible to apply latest Security patches and bug fixes as soon as released by vendor.

• Ensure that all Database implementations that we support are secure, reliable, cost effective and fit for purpose.

• Develop and maintain a documented road map for the Database products that we support, ensuring that these plans are understood and followed by members of the team.

• Liaise with other IT Service managers in a highly technical and sensitive environment to gain buy in for proposed architectures and technology.

Strategy/Governance

• Manage the maintenance and support of all aspects related to Database infrastructure landscape to ensure seamless, secure, effective and efficient operation for all Database components within ENOC.

• Ensure the timely provision of data and reports to “IT Infrastructure Services Senior Manager”, recommend Database operational improvements to support planning, vision and decision making to have continuous improvement of IT infrastructure services.

• Play a significant role in long-term database systems strategy and planning, including initiatives geared toward operational excellence.

Operational

• Manage Database team productivity to achieve the agreed department / function KPI

• Manage the development and administer database maintenance SOP’s and review their application to ensure that database system controls, policies, and procedures are operating effectively.

• Take a lead to provide immediate fix whenever system incidents are identified or reported.

• Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to database servers in line with the corporate IT Security framework.

• Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings.

• Responsible for database backups and recovery, scheduled jobs.

• Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production).

• Proactively monitor the delivery of database and systems administration services according to approved policies and procedures, user requests, SLA’s, and maintenance schedules with minimum downtime.

•Responsible to apply latest Security patches and bug fixes as soon as released by vendor.

• Ensure that all Database implementations that we support are secure, reliable, cost effective and fit for purpose.

• Develop and maintain a documented road map for the Database products that we support, ensuring that these plans are understood and followed by members of the team.

• Liaise with other IT Service managers in a highly technical and sensitive environment to gain buy in for proposed architectures and technology.

• Work closely with suppliers, and 3rd parties to ensure Database industry best practices followed to deliver Database solutions efficiently and effectively.

• closely working with IT infrastructure Service managers to ensure that specific Database solution designs meet the requirements and best practice developed and applied.

• Maintain database inventory for production, QC, DEV, UAT systems.

• Any special assignment from line manager or IT senior management.

Financial Management

• Provide inputs into the GIT annual budget related to Database services

• Contribute to the related business cases, ROI and TCO for Database technology investments.

People and Talent Management

• Manage team productivity to achieve the set KPI and service levels.

• Enhance and develop the team knowledge, skills, and performance.

• Manage Database team staff to ensure coverage for in-hours and out of hours support is maintained.

• Work with other IT infrastructure Service managers to develop mutual understanding of each area and develop methods of cooperation and support to achieve infrastructure department objectives.

Education

• Degree: Minimum Bachelor’s degree in Computer Science, Engineering or Business field or equivalent

• Having related professional Industry certifications such as OCP 11g /12c, OCE, MCP SQL Server etc. will be a plus as well as project management certifications such as PRINCE II, PMP, etc.

• Preferred professional certifications: ITIL v4

• Solid understanding of Database and Database security concept and requirements

• Working knowledge of windows AD, DNS, HTTP/s, SSH, LDAP, DHCP, etc.

• Strong understanding of TCP/IP, FW, networking protocols and security concepts.

Experience

• 12+ years of IT infrastructure experience with a focus on Database and Database security concept.

• Strong knowledge and experience in Database design, deployment, backup, recovery and management experience is highly desirable

• Proven experience with Database capacity planning, database security principles, and database management best practices

• Strong knowledge and experience in IT infrastructure concepts, frameworks and standards

• Strong knowledge and experience in database performance management and tuning, security hardening and database availability

• Strong knowledge and experience in SAP, Oracle or SQL Server database installations, upgrades, RAC high availability, Data Guard, Always-On solutions in existing and new environment.

• Work effectively under occasional high stress 24×7 on call conditions.

• Good communication and interpersonal skills

• Strong experience in automation tools related to Database management

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